BatchScan
BatchScan Support
Need help with barcode scanning, QR scanning, NFC tags, Bluetooth scanner mode, duplicate handling, exports, or Pro access? Contact marko@3dana.com.
Before You Write
- Confirm that camera access is enabled for BatchScan in your device settings.
- Use enough light and keep the barcode inside the scan frame.
- For NFC tags on iPhone, hold the top of the device close to the tag and use tags with readable NDEF text or URL data.
- Check duplicate handling if quantities or repeated codes are not what you expect.
- For Bluetooth scanners, use the scanner mode intended for devices that type into a text field.
Export Help
BatchScan can export CSV, TXT, and XLSX files. Export options control headers, timestamps, code type, quantity, notes, date format, delimiter, and encoding.
Purchases
BatchScan Pro is a non-consumable in-app purchase handled by the platform app store. If Pro access does not appear after purchase, use the restore purchase option in the app settings.